Our support | Avenues Group

Our support

We believe everyone should have the opportunity to makes choices, develop relationships and enjoy life.

That’s why all our support packages are unique, recognising the distinct needs, ambitions, likes and dislikes of each person.

Getting this right is dependent on a real understanding of what matters to them, so we work closely with their families and others in their lives to build support plans that really work for them.

We’re experienced in working with commissioners on transitions from secure hospitals and assessment and treatment units. Our commitment to this work is driven by our core belief in community-based support, and the protection of people’s human rights.

We work hard to build rapport and trust with everyone we support, reducing need for chemical or physical restraint – and, gradually, the amount of support they need to enjoy life. It’s what gets us all out of bed in the morning!

The bedrock of outstanding support is our workforce, and we are committed to giving them all the support they need to excel in their roles. All our staff go through a comprehensive induction and in-house training programme, which is accredited by Skills for Care. We put Active Support and Positive Behavioural Support at the centre of what we do and this is reflected throughout people’s training, which is ongoing throughout their careers with Avenues.

We support people from the age of nine right through to end of life, using a mix of supported living, residential,and outreach services.

  • All our services currently have a good or outstanding overall CQC rating.
  • Our operational staff are dedicated to their work and proud to be part of Avenues, staying with us for an average of six years.
  • Every day Avenues provides more than 6,700 hours of support to around 750 people.

Read more about how we support people throughout their lives …

  • childhood and adolescence
  • young adulthood (16-25)
  • adulthood

Find out about the locations we work in across London, East and South East England and the West Midlands.

Find out more about our impact by watching our videos or downloading Stories of Better Lives (PDF)