Avenues Quality Checker Raz strengthens ties at Central office
Wednesday 26th of November 2025
Razvan Raducanu, one of Avenues Quality Checkers, recently visited the Management team and employees at Central office, further strengthening co-production and skills exchange.
Raz (centre) with (pictured from left), Head of People Sue Jolliffe, Head of Learning and Practice Development Matt Eves and Director of People Caroline Neal
Avenues team of Quality Checkers are recruited from people supported by the organisation in order to assist in auditing services and quality control. They perform tasks such as checking the building for safety and speaking to those supported at a service.
Raz, as he is known, was invited to Central Office by Avenues’ Director of People Caroline Neal following her visit to the home he shares with others suported by Avenues.
According to Service Manager John Crowley, Raz gave Caroline a tour of his home when she visited. A keen gardener, known for his towering sunflowers; “Raz showed her all the work he has been doing in the garden and the activities he takes part in with the other people he lives with” said John.
Raz explained to Caroline that he regularly takes part in co-production planning meetings, local engagement groups, set up to get the views from people supported by Avenues, Co-Production training, quality checking of other services and even training videos for Avenues. Raz also requested to visit head office and meet people who worked there.
The visit followed with Caroline giving Raz a tour. He met others based in head office and spoke to them about their roles.
Raz meets office employees, Human Resource Administrators Nic Hoban and Maria Morgan, and Payroll Supervisor Kate Adebanjo with Caroline Neal and Sue Jolliffe
According to Raz it was great to meet a lot of people face to face; “I liked the visit because it was good to see around everywhere the office. I also like to meet other people and new people.” said Raz.
Raz also spoke to Head of Learning and Practice Development Matt Eves about training that Raz will be completing for his roles in the Co -Production group. Matt explained that, as with other employees, a Personal Development Plan is important for each Quality Checker and they are keen to get the training right
“We are currently creating at training programme for the Quality Checkers. The team already do ‘on-the-job training when they visit services to speak to people and carry out a quality audit. Now we are looking at the suitability of e-learning to accompany this”.
It’s something Raz is very much looking forward to;
“I am excited to get involved in the training and happy that other people supported are getting involved.” said Raz.
Raz assisting Group Health and Safety Lead Bea Aciro with a fire inspection
As soon as the office visit was over Raz was back home and back to the job, assisting with a Fire and safety inspection.
He’s looking forward to his next visit and the office employees are looking forward to seeing him and his sunflowers again!
Raz outside his home with his legendary sunflowers and Avenues London Regional Director Michael Gray
“Caroline and the other people at the office were very kind and friendly and I look forward to going there again. And I was happy to take some of my sunflowers to the office.” said Raz.
