Employee stories - Avenues Group
30 - 1993-2023

Employee stories

Mary, Acting Assistant Service Manager

"I really love empowering and encouraging people and supporting them to achieve"

Mary, Service Manager
"I really love empowering and encouraging people and supporting them to achieve"
“I worked for 27 years in finance and banking. Then I got made redundant. I didn’t know what to do with myself, I felt lost. I became quite down but then I thought ‘what am I going to do?’ and I started volunteering. I worked first with older people and dementia and then came to Avenues.
"Whilst I was volunteering I decided to do a Health and Social Care qualification and I graduated with a degree in 2016. Avenues have given me the flexibility to study."

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Barry, Support Worker

"My only regret is that I didn’t join the social care sector earlier."

I’ve done different jobs over the years. I was an electrician in my younger days; I worked as a driving instructor and I’ve run pubs.

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Gloria, Senior Support Worker

"I love my job because every day really is different"

There are a few routine things you need to do but the rest is driven by the person you’re supporting and what they want to do.


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Ashleigh, Assistant Service Manager

"I went in a room the other day and someone said 'I missed you'. I could have cried."

My mum had worked in the sector so that sparked an interest for me. I decided I wanted to do a Health and Social Care degree. No-one in my family has a degree and it is just something I wanted to do. I wanted to make them proud.

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Ethan, Support Worker

"I had a young family and was working as a chef but the rigid hours just weren’t working for me."

I wanted something with flexibility and found out about support work with Avenues. That was 25 years ago!

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Maxine, Assistant Service Manager

"The team is great and you are never on your own."

When I left school, my first job was working in hairdressers. To be honest, I got nothing out of it. Making the move into social care has opened my eyes to the world in so many ways.

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"You’re expected to give great support at Avenues, and in return you get great support."

The central team is great and they do everything they can to help you at a local service.

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Abdul, Senior Support Worker

"I go home feeling like I’ve achieved something"

"I came to Avenues three years ago with no previous experience working in social care.

"I've always been interested in mental health as I know people who suffer from mental health issues so I was keen to get involved in the area.

"I'm now completing my NVQ Level 4 in Health and Social Care and am really enjoying my role at Glebe House where we support 12 people with a range of mental health conditions."

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Vicky, Senior Support Worker

"Since joining Avenues as a graduate I’ve progressed from working as a support worker to a senior support worker."

“I was doing my degree in sociology and got really interested in disability equality and decided it was a career I wanted to pursue."


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Sarah, Practice Development Lead

"You never forget the feeling of the first time you support someone to achieve one of their goals."

I decided after 6 months of nurse training that it wasn’t for me. I knew I wanted to work in social care because I had worked part time in a care home. I decided to apply for a post as a support worker with Avenues but thought they wouldn’t take me without any specific skills.

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Kai, Support Worker

"I can’t imagine working in an office all day, or the repetitive work that so many other careers involve. It’s a role that young people should know more about - social care needs them."

I’d certainly encourage anyone searching for a career that makes a difference to seriously think about support work.”

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"I love seeing people’s progress each week, and working with them to build their skills and independence, so they can do the things that make them happy."

The shift working opportunities mean that I can continue my freelance work as an interpreter as well as working here, which suits me really well.

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