Service Manager

Job Type: Service manager
Location: Chertsey, Surrey
Salary: £28,000 per annum + benefits
Deadline: Friday, February 8, 2019 at 12:00 AM

Welmede, part of the Avenues Trust Group, is a specialist provider of adult social care, supporting people with complex needs to enjoy life. Welmede currently holds an outstanding overall CQC rating.


We are looking for a Service Manager to join the teams in Ottershaw, Surrey to manage the support team in 2 supported living services for adults with learning disabilities.

The service users at Copse Lea and Pinewood there enjoy an active lifestyle attending multiple activities such as cinema and day trips, as well as doing as much as possible in their home.


In this role you will motivate and inspire your team to provide outstanding support through effective training, coaching, and leadership by example. Acting as a role model and leader in the full delivery of active support, you will empower the people we support to have active and fulfilling lives aligned with their needs and aspirations. You will be responsible for staff appraisals, rotas, support plans, managing budgets, and monthly reports.

Our services are shaped around each person, and we work with their families and other professionals to understand what they need. We then support them with everyday activities like taking a shower, making a cup of tea, or trying something new. And it’s also about working with them on bigger decisions, like where they want to live, or who they want to build relationships with.



Due to the nature of the role it is essential for applicants to hold a full valid driving licence and have access to their own vehicle.

Benefits of working for Avenues Group
  • 31 annual leave days including bank holidays (pro-rated)
  • Extensive practical induction and tailored career development
  • Sector leading learning and development facilities
  • Ongoing support from local and central teams
  • The ability to build long-term relationships with the people we support
What skills and expertise will you need?

You will need to demonstrate that you share our values of Respect, Excellence, Integrity, Pride, Person Centred, Passion and Responsibility and…

  • Be a social care professional who is person centred with experience in working with people with learning disabilities and behaviours that challenge
  • Have a strong understanding of best practice in delivering support to people with different needs and a passion for Person-Centred Active Support
  • Experience managing registered or supported living services
  • Ideally hold a Level 5 diploma in Health & Social Care or have a willingness to work towards this
  • Knowledge and a good understanding of current CQC/sector regulations and legislation
  • Hold a full valid driving license and have access to their own vehicle
  • Be flexible to work across 24/7 as required and be a part of an on call rota.


Apply today by sending an up-to-date CV to or call us on 0203 535 0509 to find out more about careers with Avenues and how you can make a difference to someone’s life.


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