Contact us - Avenues Group
30 - 1993-2023

Contact us

For general enquiries, you can call the Group office on 0300 323 0405. Your enquiry will be answered between 9am and 5pm on weekdays (excluding bank holidays). You can also email info@avenuesgroup.org.uk , or complete the general enquiry form at the bottom of this page.

If you need to speak to a local office about existing support Avenues is providing, contact details are on the ‘Find Us’ page.

For other enquiries, feedback and reporting, please use the contact details below …

Feedback about our support

If you are supported by Avenues, you can tell us what’s good about your support, and how we can improve it.
Family members can also send us feedback.

Support and accommodation available

If you are interested in finding out about our support and accommodation options:

Recruitment

If you are interested in working for us:

Our onboarding team can be contacted on 0203 535 0540 or email onboarding@avenuesgroup.org.uk

Media enquiries

All enquiries are managed by the Avenues Communications team.

 

General enquiry form

 

Whistleblowing

Avenues has a strong commitment to whistleblowing, to protect our staff, the people we support and the organisation from wrongdoing.  Staff can view the whistleblowing policy on the intranet. Alternatively, anyone with concerns can:

  • contact Safecall on 0800 915 1571 at any time. Or report online at www.safecall.co.uk/report
  • write to the Whistleblowing Officer at Avenues Trust Group, River House, 1 Maidstone Road, Sidcup, Kent DA14 5TA.

All emails and letters should be marked ‘private and confidential’ and addressed to ‘The Whistleblowing Officer’.

Concerns, complaints and compliments (CCC)

You can email us directly with a concern, complaint or compliment, (see easy read complaint guidance), or call us on 0300 323 0405. Please note that we aim to answer email enquiries within three working days.

Data protection enquiries

Please contact the data protection officer.