Contact us | Avenues Group

Contact us

Support enquiries

Call 0300 323 0405 and your call will be answered between 9am and 5pm on weekdays (excluding bank holidays).

Recruitment enquiries

Call us on 020 3535 0509.

Media enquiries

Email our Communications team. 

Other concerns, complaints and compliments

You can email us directly with a concern, complaint or compliment, (see easy read complaint guidance), or call us on 0300 323 0405. Please note that we aim to answer email enquiries within two working days.

General enquiry form



Avenues has a robust commitment to whistleblowing, to safeguard our staff, the people we support and the organisation from wrongdoing.  Staff can view the whistleblowing policy on the intranet. Alternatively, anyone with concerns can:

  • call the confidential whistleblowing phoneline on 07920 790 388; or …
  • email; or …
  • write to the Whistleblowing Officer at Avenues Trust Group, River House, 1 Maidstone Road, Sidcup, Kent DA14 5TA.

All emails and letters should be marked ‘private and confidential’ and addressed to ‘The Whistleblowing Officer’.