Contact us

• Support enquiries

Call 0300 323 0405 and your call will be answered between 9am and 5pm on weekdays (excluding bank holidays).

Recruitment enquiries

Call us on 020 3535 0509.

Media enquiries

Email our Communications team. 

Other concerns, complaints and compliments (CCC)

You can email us directly with a concern, complaint or compliment, (see easy read complaint guidance), or call us on 0300 323 0405. Please note that we aim to answer email enquiries within three working days.

• Read our detailed CCC procedure
• Read our detailed CCC policy

General enquiry form

 

Whistleblowing

Avenues has a robust commitment to whistleblowing, to protect our staff, the people we support and the organisation from wrongdoing.  Staff can view the whistleblowing policy on the intranet. Alternatively, anyone with concerns can:

• contact Safecall on 0800 915 1571 at any time. Or report online at www.safecall.co.uk/report
• write to the Whistleblowing Officer at Avenues Trust Group, River House, 1 Maidstone Road, Sidcup, Kent DA14 5TA.

All emails and letters should be marked ‘private and confidential’ and addressed to ‘The Whistleblowing Officer’.

Data protection enquiries

• email:dataprotectionofficer@avenuesgroup.org.uk
• telephone: 020 3535 0500 ext. 521
• mobile: 07584 470 943