East of England
Avenues has a long history of supporting people across the East of England. We first began working in the region in 1998, when we started managing learning disability services in Cambridge. Our presence grew significantly in 2011 when Suffolk-based charity Optua became part of Avenues, bringing extensive expertise in supporting people with acquired brain injuries.
Today, we continue to expand our services to meet the growing need for high-quality, person-centred support. In 2025, Avenues became part of an exciting scheme to develop three new supported living housing sites in Norfolk.
These brand-new, purpose-built homes are specifically designed to support people with learning disabilities and those with complex support needs to live more independently and comfortably. Thoughtfully designed with accessibility, wellbeing, and individuality in mind, the developments will provide modern, supportive environments where people can thrive.
The first site is due to open in June 2026, with the remaining two developments currently under construction.
We are proud to be part of this important investment in supported housing across Norfolk and look forward to helping people build fulfilling, independent lives within these new communities.
Community Support Services
Based in the heart of Suffolk, our community support services run a mixture of active, social and creative opportunities to suit all needs and abilities. Visit our Avenues East Community Support Service page to find out more.
A summary of our operational priorities
We have an ambitious but realistic set of goals that will help our services to continuously improve and to offer more people more of our outstanding support. Our plan forms part of the Group Strategic Plan with an emphasis on the following areas:
- Quality and Specialism
- Capacity and Resources
- Building our Reputation
- Sustainability and Growth
- Engagement and Coproduction
We will:
- Further improve our relationship with all relevant commissioning bodies to ensure that the people we support continue to receive the service they want, to live the life that they wish for.
- Fill our remaining support vacancies within budget and ensure quality services are delivered.
- Explore all opportunities to develop further supported living and complex outreach services across the region, specifically targeting those areas where we don’t currently have a presence.
- Complete a review of all deficit contribution as they arise, supported by a financial action plan to address those issues.
- Continue to recruit into and develop our teams ensuring that more staff hold qualifications in PBS and Active Support.
Our services and CQC ratings
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Latest accommodation and support vacancies
| Local Authority | Town | Building type | Support specialism |
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- Wheelchair Access
Kevin Hull
Regional Director
What things are you most proud of in your services?
I am so proud to have joined Avenues . Our services have a brilliant reputation locally and I knew coming in to this role how lucky I am to be joining such a great team. During the Covid-19 pandemic I have seen so many amazing examples of creative, positive support across the South East and East, putting the people we support at the centre of everything that we do. At Avenues we’re determined that all our services maintain a Good or Outstanding overall rating from the CQC, so we are currently working with the great team at Maidstone Road on an action plan to ensure it meets that standard – which we know it’s very capable of doing.